Discover ways you can ensure consistent, fast and first-class customer experience; every single time​​

Discover how Bots and AI-driven Personalisation and Customer Experience has helped businesses get closer to their customers and deliver more superior customer service. In less than 10 years, AI is set to power 95% of all customer interactions. Awesome customer experiences are within reach right now with Microsoft AI solutions. Get ahead of the curve and discover ways you can ensure a consistent, fast, first-class experience every single time and set your business apart from the rest. In this session, we will demonstrate how both the customer and agent experience can be enhanced, creating new ways to provide value at every interaction.