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01 Nov. 12:45 - 13:15 | L1 Sponsor Red Theatre

Embracing Japanese Retailing IoT & AI, to digitality transform your business to better compete in today’s challenging times.

Today’s business buzzwords and contemporary themes are ‘Disruption’, ‘Digital Transformation’ and ‘Innovation’. How this translates into the world of Retail & Hospitality is simple: Data, and how you use it to enhance your business. Retailers need to find ways of better understanding their customer behaviour, instore and online, enabling them to actively increase sales volumes, conversion rates and improve margins. This all needs to be achieved within todays constraints of lower operational budgets, reduced employee numbers and high rents/rates. Hitachi Retail, through its global heritage and IoT retailing experience, will share how Japanese Retailers are making the most of new IoT LiDAR data previously unavailable, enabling them to better understand their customers while in store, ultimately enabling them to offer real-time offers and effective positive customer engagement to increase conversion.

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