Presented by Richard Cook, Strategy Director at GCI
The huge potential for Cloud is unquestionable but for the IT Team who have to support these platforms, the task of doing so is complex. Indeed, in a world of Hybrid Cloud platforms and new mixed-environment architectures, the complexity in managing them is only just becoming clear. Join Richard Cook, Strategy Director at GCI to look at the new tool sets that GCI are using to overcome these new-world challenges. He will share GCI’s concept of Service Automation, the CloudOps approach and the principles that have been used to develop new Cloud platform software that revolutionises how GCI controls and manage customer services in different Cloud environments, as well as the exciting results of this approach.